People – Your transportation team
At MedSpeed, the best drivers, dispatchers and support personnel
in the business are available to you today. Our team
functions as your team and provides comprehensive support across
three dimensions:
MedSpeed Logistics Service Representatives (LSRs) handle
all of your daily needs. Our team is 100% employee-based
and work set routes. This means that the same member of our team
visits your sites each day. Not only does this practice
enhance efficiency, but because our driver knows you they will be
able to spot opportunities to improve operations and customer
service.
MedSpeed dispatchers handle all of your unexpected
needs. Our centralized dispatch team knows your network
and works to offer you several turn around options for each
request. In addition, MedSpeed can tailor delivery options
for you to ensure the highest level of service at the lowest
possible cost.
MedSpeed support staff handles all of your strategic
management needs. Our robust team includes the analytics,
change management, quality control, information technology, local
operations and corporate strategic management departments.
MedSpeed's support team ensures that operations are running
smoothly and costs are minimized.
The MedSpeed Difference
- 100% employee-based workforce (no independent contractors)
- Multistep recruiting process which includes: multiple
interviews, a comprehensive background check, a Motor Vehicle
Record (MVR) screen and pre-employment drug testing
- Professional head-to-toe uniforms and identification
badges
- MedSpeed-owned vehicles and equipment - outfitted to match the
materials they carry
- Extensive two week training course, including: processes and
procedures, technology orientation, regulatory (HIPAA, OSHA, DOT)
training and in the field shadowing of an experienced
co-worker
- Ongoing quarterly Saturday training sessions
- Performance-driven culture with real time activity tracking,
quarterly reviews and bonuses based on performance levels
MedSpeed took a decentralized set of services and transformed them into a unified, standardized platform that is not only aligned with, but also enables our strategic initiatives.
Patrick Trim, Assistant Vice President, Capital Equipment Services, Alexian Brothers Health System