Operational Quality
The Link between Transportation and Patient Care
Every patient interaction, from a routine clinic visit to an
urgent blood transfusion, relies in some way on the same-day pickup
and delivery of a specimen, pharmaceutical, radiology film, blood
product, medical record or supply. Moreover, medical
professionals depend on timely, meticulous transport of the
essential items they need to do their jobs. Quality
operations are important because transportation touches every
segment of healthcare and as a result, the ability to move critical
items safely and efficiently impacts patient care.
Good for Your Patients and Your Business
At MedSpeed, we are exclusively focused on healthcare and
understand the unique demands of the industry. The items we
transport on your behalf are valuable. Delays and mistakes
can jeopardize tight schedules and affect the productivity of your
team. Our mission is to support all of our partners,
with industry-leading quality. For that reason, we built a
dedicated department to oversee the quality of our operations and
ensure our 99.99% operational success rate.
All of your stakeholders - patients, caregivers, donors,
administrators and more - deserve safe, efficient delivery of vital
materials. A partnership with MedSpeed reduces risk,
eliminates loss and ensures that the right items get delivered to
the right place at the right time.
How We Do It
Seamless execution, ongoing savings, performance management
reporting - how do we do it? It all starts with MedSpeed's
solid operational foundation. Leveraging over 10 years of
industry experience, MedSpeed brings a proven operations model to
every partnership. This provides us with the tools we need to
function as your internal transportation department and provide you
with forward-thinking support.
Our operational playbook includes:
MedSpeed is truly a great business partner. They provide customer focused, cost-effective, technology and processes that we were unable to achieve with our prior courier model
Rich Mencel, Director of Materials Management, North Memorial Health Care